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Privacy & Security

This site is owned and operated by Rugs Express.com. Your privacy on the Internet is of the utmost importance to us. At Rugs Express.com, we want to make your experience online satisfying and safe.


Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.



Rugs Express.com gathers three types of information about users:

  • Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic sale notices or to participate in our product reviews.
  • Information that users provide us upon placing an order on our website or via telephone, fax, your postal mail address.
  • Information Rugs Express.com gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our rug selection to consumers’ needs. Under no circumstances does Rugs Express.com divulge any information about an individual user to a third party.


Rugs Express Gathers User Information In The Following Processes:

1. Sale notices & instant coupons

We will offer a free electronic newsletter to users, notifying users of sales or coupons. Rugs Express.com gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.


2. Product Reviews

Customers of our website may post reviews about products they have purchased. Customers need to be registered to do so.


3. Customer Registration & Orders

When a customer registers or places an order on our website, we collect customer data such as name, address, telephone number, email address and credit card information.



Like many other websites, we may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Rugs Express.com uses cookies to track user traffic patterns (as described above).


You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.



Rugs Express.com uses the above-described information to tailor our content to suit your needs. Customer data including name, address and phone is shared with our suppliers for the sole purpose of fulfilling customer orders (i.e. for our suppliers to ship the rugs to the customer). Customer credit card information is not shared with any third parties other than the credit card processor whom we use to authorize & charge customer credit cards. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.



Rugs Express.com operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.



We give users options wherever necessary and practical. Such choices include:

  • Opting not to register to receive our electronic newsletters.
  • Providing a link in every promotional email giving the user an option to opt-out of receiving future emails.



By using this site, you consent to the collection and use of this information by Rugs Express.com If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.